On a scale of 1-10 how happy are you with our service?
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Are you happy with our communication and is it easy to understand?
Do we answer your emails and queries within an appropriate time frame?
Is there anything else you need assistance with in terms of your accounts: I.e. monthly meeting re your profit & loss, systems & procedures audit, HR advice
On a scale of 1-10 how likely are you to recommend us to someone else?
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Additional Comments
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